Azure2019-02-13T18:40:56+00:00

Azure Managed Services

Modernize your operations. 10th Magnitude delivers agility, cost-effectiveness, and stability in your Azure environment, so you can focus on what you do best—run your business.

Azure Managed Services

Choose a plan that’s perfect for your needs

Essential Azure

With our monthly Azure Managed Services, 10th Magnitude will work with your teams as an expert guide, providing support and optimization of your Azure infrastructure.

Features

  • 24×7 Tier 1 Technical Support, with escalation to Microsoft Premier Support as required
  • 1 hr. Critical, 4 hr. Standard – SLA
  • 10M Cloud Management Platform
  • Azure Policy Management to ensure compliance with corporate standards and service level agreements
  • Shared TAM
  • Quarterly Account Review

Requires Azure Subscription from 10th Magnitude Cloud Solution Provider (CSP)

Enhanced Azure

With Enhanced Azure Managed Services, our team of experts proactively monitors and manages your Azure environments. Our certified engineers will ensure your infrastructure is running efficiently and securely 24×7.

Features

  • 24×7 Technical Support, with escalation to Microsoft Premier Support as required
  • 30 min. Critical, 2 hr. Standard SLA
  • Azure IaaS & PaaS Monitoring and Alerting
  • Incident & Problem Management
  • Provisioning & DevOps Automation
  • Unified Security, Backups & Patch Management
  • 10M Cloud Management Platform
  • Shared TAM
  • Quarterly Account Review
  • Supports EA, CSP & PAYG Azure Subscriptions

Enterprise Add-Ons

Enterprise Azure Add-Ons provide integrated solutions on top of our Enhanced Azure Managed Service.

Options

  • 15 min. Critical, 1 hr. Standard – SLA
  • Azure IaaS & PaaS Fully Managed Disaster Recovery
  • Advanced Security Solutions powered by Alert Logic
  • ITSM Integration with Service Flow
  • B2C Managed Services
  • AI Managed Services
  • Compliance Support
  • Dedicated TAM

Continuous improvement requires continuous attention. Our Managed Services allow you to focus on what’s most important. We’re here along the way to provide insights, suggest improvements, provide expert guidance and resources on a real-time basis.

10th Magnitude blends technology with innovation to bring you a variety of Managed Services options including ongoing management, security, and 24x7x365 operations. Get more from your Managed Services with 10th Magnitude:

  • Proactive monitoring and escalation services monitor your infrastructure and applications for performance and availability. Additionally, we monitor the Azure platform for outages and maintenance notifications and contact Microsoft on your behalf if necessary.
  • Incident management and resolution services handle incidents that our monitoring systems or alarms detect or that you report, fixing them either automatically or manually.
  • Modern service management approach provides the agility and scale required to effectively managed the dynamic nature of your cloud environments.
  • Deployment and configuration services use predefined templates, each built to conform to Azure best practices, to automate provisioning through a self-service portal.
  • Patch management services cover operating system (Windows and Linux) and infrastructure application security updates and fixes.
  • Unified security management services help keep your Azure infrastructure secure. We look for viruses and malware and detect intrusions on managed instances, all while controlling and limiting access to production systems.
  • Continuity management services back up each resource with specified frequency and use a runbook to bring failed infrastructure back to life.
  • Governance services use policy-based controls and financial and capacity management reports to help drive accountability, compliance, and financial insights.
  • 10vū™ Managed Services Dashboard provides intelligence, insights, and key performance indicators into your managed Azure environments.
  • Cloud procurement solutions provide consumption based Azure licensing with flexible payment options, intelligent reporting, and no up-front commitments allowing you to continuously plan for and optimize spend.
Contact Us Today

“We chose 10th Magnitude because they offered a complete cloud solution – built to help us keep up with the pace of change, reduce time to market, and scale our business.”

—Jason Pamplin, Project Manager, Instec

instec

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